shipping and payments
I will happily ship anywhere in the world. My website is set up to accept shipping addresses from many countries. If you are unable to enter your country, please contact me and I will do my best to add it promptly.
I try my best to get items out as soon as possible, usually within 3 business days. I understand the need for immediate accessory gratification. If you are in a unavoidable rush (you have a very important social event for which you must have the collage earrings you are purchasing or your sister’s birthday is in three days and you must give her a bloom necklace or some other such dire emergency), please add this information to the comment section of your order and I will do my best to help you out. You can also select express shipping at check out for quick shipping with a tracking number.
If you are having something altered or duplicated (in the case of bridesmaid necklaces or similar circumstances), you will be given an ETA when I quote you on the order. I will do my best to get it shipped before that date. Please be aware that those dates given to you supersede the shipping time above. Custom bracelet stacks can take up to 1 week to complete.
For standard shipping in Canada, I ship via Canada Post. Shipping is calculated based on the dollar amount of your order. Rates are as follows:
- $0 - $89.00 = $8.00 shipping charge.
- $89.01 - $249.99 = $15.00 shipping charge.
- $250 and up = Free shipping
For standard delivery in the USA, I ship via Canada Post Airmail, USA Service. Shipping is calculated based on the dollar amount of your order. Rates are as follows:
- $0 - $89.00 = $10.00 shipping charge.
- $89.01 - $249.99 = $18.00 shipping charge.
- $250 and up = Free shipping
For express shipping, I ship with Expedited Service through Canada Post. In Canada, I use 2-day shipping for $22.00. For express shipping to the US, I offer 5-day service for $26.00, although I cannot guarantee the arrival as on occasion, packages can be held up at the border. If you select express shipping, you will have a tracking number sent to you.
Selected international destinations are a flat rate of $20.00. If the shipping to your destination greatly exceeds this rate, you will be contacted so that you can advise us how to proceed. If your destination country is not listed, please contact us so I can accommodate your request. Jewelry is small and light and is surprisingly inexpensive to ship from Canada to international destinations. I do not offer an express option for destinations outside Canada and the United States. If you desperately need quicker shipping, please contact me for a quotation.
Please note that I am not responsible for the shipping time once I relinquish the package to the shipping service. I can advise that standard shipping within Canada takes approximately 3-5 business days (sometimes less). Shipping to US destinations takes approximately 6-8 business days, but has been known to take longer with customs. International destinations vary greatly.
Payment
All prices are in Canadian dollars. Purchases made with credit cards or Paypal accounts outside of Canada are subject to the current exchange rates as specified by your financial institution (credit card or bank).
I currently accept payment through a number of methods including Paypal and direct credit card payments.
I withhold PST and GST for all orders shipped to any location within the Province of Ontario. The Ontario PST rate is currently 8%; The GST rate is currently 5%. On items shipped to Nova Scotia, New Brunswick and Newfoundland & Labrador, 14% HST will be withheld. Goods shipped to all other Canadian provinces will incur only 5% GST. Items shipped internationally will not be taxed. Tweak is not responsible for any taxes and/or tariffs incurred on international shipments.
Please Note: In an effort to be as green as I can, I do not include a printed copy of your order in the shipment, unless you request it. You will receive an email with a copy of your order immediately after purchase. An email is also sent to notify you that your package has shipped. If you do not receive these, please check the spam or junk folder in your email system.